10' server racks:
A rack which holds servers and is 10 feet high.

99.99% Uptime:
This means that the network connection to the equipment will remain active no less than 99.99% of the time. In one year this equates to 3153 seconds, or less than 65 seconds per week.

ASP:
A language for creating dynamic applications. ASP can stand for Application Service Provider or Active Server Pages. An Application Service Provider offers access to applications and related services on a rental basis via the Internet.

AbleCommerce:
AbleCommerce lets you rapidly produce protected high quality online storefront.

Anonymous FTP:
Allows anonymous access to an FTP server (See FTP).

Authentix:
Authentix is a basic verification website protection. It keeps your users name and passwords confidential.

Auto Responder:
A program that responds automatically to incoming e-mail.

Bash:
Bash is the "Bourne-Again-Shell". Primarily available on UNIX/Linux systems.

CGI:
The Common Gateway Interface (CGI) is a typical way for a Web server to pass a user's demand to an application program and to return the results.

Control Panel:
The web interface that gives you administration rights to manage a users' whole account.

Cooling System Backup:
The secondary outlay of cooling for when the primary fails.

CSH:
C Shell. Originated from the original BSD shell. It has lots of enhancement, such as job control and command history. In addition it has a log out configuration file.

CyberCash:
An Internet transaction exchange for the internet. It allows for online payment methods. Now owned by VeriSign.

Data Transfer:
The movement of data from one point to another on a network.

Diesel Generator:
Diesel generators are used as electricity backups in case of electrical failure.

Disk Storage:
The amount of actual Hard Drive space that your site takes up,i ncluding stored e-mails, HTML files, Databases, and log files.

DNS:
A database system that translates an IP address into a domain name.

Domain Registration:
The process/service of registering a domain.

Domain Pointers:
A domain referencing another domain. This can allow multiple domains to point to the same website.

E-mail:
Electronic mail.

E-mail Aliasing:
A service which allows e-mail for an account on one domain to be delivered to the corresponding account in another domain.

E-mail Control Panel:
The "web interface" that allows full control for setting up e-mail accounts.

E-mail Forwarding:
A process of forwarding e-mail from one account to another.

E-mail accounts:
An identifier for a user to send & receive e-mail.

Error Log:
A text file where error messages are stored.

Ethernet Card:
Also known as a NIC (Network Interface Card). Allows a computer to be connected to a network.

Flash:
A program/language designed for graphic animation. A file format transporting interactive vector graphics and animations over the World Wide Web. Flash is a bandwidth friendly and feature rich environment.

FreeBSD:
Berkeley Software Design. FreeBSD is a superior operating system for Intel ia32 compatible, DEC Alpha, and PC-98, architectures.

FTP:
File Transfer Protocol. The protocol used to transfer files over the internet.

FTP Client:
File Transfer Protocol Client. The program you use to transfer files over the network. Popular FTP clients include WSFTP, CuteFTP, and BulletProof FTP. Windows also has a command line (DOS) FTP program.

Host:
Usually meant as a synonym for either 'computer' or 'IP address'.

Hostname:
A name which can be resolved (using DNS) into an IP Address.

Intel:
A major manufacturer of computer chips.

IP Address:
Internet Protocol Address. An IP Address consists of four sets of numbers (E.G. 192.168.1.1) separated by "."s.

Java:
A high-level programming language developed by Sun Microsystems.

Java Development Kit (JDK):
Java Development Kit enables you to write Java applets that conforms to the latest applet API for Java.

KSH:
Korn Shell is an interactive command language that provides access to the UNIX system and to many other systems on many different nodes on which it is implemented.

Linux:
A secure operating system where improvement is freely accepted, yet credited. Originally developed by Linus Torvalds.

Mailing List:
A list of e-mail addresses to which periodic e-mail may be sent.

Meet-Point-Room:
A room where all the carriers terminate their connections in our datacenter.

Microsoft FrontPage Extensions:
Front Page Web Hosting permits Microsoft FrontPage Extensions that provides Web designers of different skill the skill to create intranet and Internet sites with simplicity.

Microsoft Netshow, Window Media:
Software used for Microsoft specific video/audio applications that require media lay out.

MIME:
Short for Multipurpose Internet Mail Extensions. A requirement for designing non ASC messages so they can be transferred over the internet.

Miva Merchant:
Miva Merchant is a "dynamic" browser-based storefront growth and management system that allows clients to create many online stores. It can be operated from anywhere the internet is available.

Modem:
A piece of hardware that allows the computer to connect to a network via a phone line.

Monthly Fee:
Price per month.

MS Access Database:
Reasonably priced database software developed by the Microsoft Corporation that is powerful enough to handle the smaller clients' data without the expensive licensing.

MS Frontpage2000:
HTML editor produced by Microsoft.

MS Index Server:
A Microsoft Index Server's purpose is to permit Web searching on corporate intranets and Internet sites.

MSQL:
An Open Source Software relational database management system which employs a subset of ANSI SQL or Structured Query Language (Mini SQL).

MSSQL 7.0 and 2000:
A relational database produced by Microsoft.

MSSQL 7.0 and 6.5:
Microsoft's more conventional database software.

MS Visual InterDev 6.0 and 7.0:
A web application development platform produced by Microsoft.

MySQL:
An open source relational database management system that uses Structured Query Language (SQL).

Name Server (DNS):
A machine on the network, which allows you to resolve hostnames into IP addresses.

Network router:
A piece of equipment connecting local access networks.

Novell:
A server grade operating system platform.

One-Time Set up Fee:
Price incurred in one sum payment intended for the set up.

One Year Domain Registration:
The actual registration, or recording of you domain for one year.

Open Database Connectivity:
(ODBC) is an open standard application programming interface (API) for accessing a database.

Password Protection:
The ability to protect an object using a password.

PaymentNet:
A high performance method of processing merchants' need by allowing online transaction.

Perl:
Perl is a high-level programming language with an eclectic heritage.

PHP:
PHP(Hypertext Preprocessor) is an powerful open-source, server-side scripting language for creating dynamic Web pages. This language is fairly easy to learn and has the best online documentation of any modern programming language.

POP3:
(Post Office Protocol 3) is the most recent version of a standard protocol for receiving e-mail. E-mail is received and detained for you by your Internet server.

PostgreSQL Database:
An extremely powerful Open Source Relational Database.

Pre-installed CGI scripts:
A standard for management programs on a server from a Web page.

Private Label:
A full solution including branded DNS, to run your own Internet Service Provider. Very popular with resellers who want to be their own solutions provider, but who do not want the problems of handling the technological aspect or hiring the manpower to run it.

Private Label DNS:
Domain Name Servers that are marked with your domain name as the primary and secondary domain name.

QuickTime:
Produced by Apple Computer. QuickTime is a video encoding technology.

RAID:
Acronym for Redundant Array of Independent Disks. An array of disk drives that utilize two or more drives in combination for fault tolerance and performance.

RAID 0:
Utilizes a data striping method by splitting information amongst the array of drives, but offers no redundancy although it does improve performance.

RAID 1:
This provides mirroring of data across the system and offers minor redundancy.

RAID 5:
Provides data striping at the byte level and also stripes error correction information. This is the best out of any RAID solution for data recovery. It requires a minimum of 3 hard-drives, and at least 1 online spare.

Raw Log Files:
A text format file where critical log data is stored.

Real Audio/Video:
A Transport Protocol used for transmitting data such as audio and video from server to a user.

Real Media:
A type of file which you can download and view.

Server Side Includes (SSI):
Commands that are placed in HTML pages, and checked on the server at the same time as the pages are being served.

Shockwave:
Developed by Macromedia. Allows web page to include multimedia objects such as animation.

Shopping Cart:
Software which facilitates online purchasing.

Solaris:
A Unix-based operating system developed by Sun Microsystems. Originally developed to run on Sun's SPARC workstations, Solaris now runs on many workstations from other vendors.

SSL:
The Secure Sockets Layer (SSL) is a protocol for encrypting a message transmission on the Internet.

Static IP:
Is an assigned IP Address that does not change.

Statistics:
Raw logs files establishing the amount of hits that were incurred on a site.

Storage:
The capacity of a device to hold and retain data.

Sub-Domains:
A third level can be defined to identify a particular host server at the Internet address.

Sun Servers:
Servers producers by Sun Microsystems.

Tape Back-Up:
Files and data recovery solution. Tapes are used to store data.

TCSH:
TCSH is a command language interpreter. TCSH is used for an interactive login shell, and a shell script command processor.

TLD:
Top-level domain which refers to the suffix attached to Internet domain names. There are a limited number of predefined suffixes, and each one represents a top-level domain. Examples of top-level domains include:

Traffic:
The amount of data to pass though a specific location or transport.

Twenty Four Hour Support:
Support technicians monitor the e-mail support queues 24 hours a day.

UPS:
Short for Uninterrupted Power Supply. Aids in the continuous flow of power.

Video Streaming:
A method for transferring video such that it can be processed as a firm and continuous stream. With streaming, the client can start presenting the data before the whole file has been transmitted.

VB Script:
A scripting language developed by Microsoft.

Web Mail:
An interface that accesses your e-mail from a web browser to anywhere in the world.

Web Page Statistics:
Statistics are the requests for files that people have requested from a Web site.

Web Site Backup:
Data back-up solution. All back-ups are usually backed up to tape.

Website Builder:
Software that permits you to build your web site online.

Web Site Control Panel:
The Control Panel is a feature rich web interface that permits you to easily configure features, e-mail and access to/of your hosting account.

Web Statistics:
The raw data collected from visitor visiting your web site.

Windows 2000:
One of the window operating systems produced by Microsoft

Windows NT:
One of the window operating systems produced by Microsoft. Windows NT supports preemptive multitasking.